Your privacy matters here. This Privacy Policy explains exactly what personal information mvpph collects when you use the platform, how that information is stored and used, and what controls you have over it. We operate in full alignment with Philippine data privacy standards and keep this document straightforward so every Filipino user can read it without needing a legal dictionary. If something is unclear, the FAQ page covers common questions, or reach us directly at [email protected].
Last updated: June 2025 | Applies to all mvpph accounts and platform visitors
When you create an account on the mvpph platform, we collect the personal details you provide during the registration process — including your full name, date of birth, email address, mobile number, and chosen username. This information is required to verify your identity, confirm you meet the minimum age requirement of 21 years, and set up your account correctly. We do not collect more personal data than what is necessary for your account to function. Providing accurate details at registration is your responsibility, and any false information may result in account suspension. If you need to update your registration details later, contact support at [email protected].
To process deposits and withdrawals in Philippine pesos, mvpph collects payment-related information such as your registered mobile wallet details or online banking reference data. We do not store full card numbers or sensitive banking credentials directly on our servers — payment processing is handled through secure local payment channels that meet Philippine financial security standards. Transaction records, including deposit amounts, withdrawal requests, and timestamps, are retained as part of your account history for regulatory and dispute resolution purposes. You can review your transaction history at any time from within your account. Any concerns about a specific transaction should be raised with support promptly.
When you access the mvpph platform on your mobile device or any other browser, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and pages visited within the platform. This data helps us maintain platform security, detect unusual login activity, and improve the overall performance of the site for Filipino users. We do not use this information to build advertising profiles or sell it to third-party marketers. Usage data is retained only for as long as necessary to fulfil these operational and security purposes. If you have questions about what technical data is associated with your account, contact [email protected].
The primary reason we collect your personal data is to operate the mvpph platform and manage your account effectively. This includes processing your login, facilitating deposits and withdrawals in PHP, maintaining your gameplay records, and delivering customer support when you reach out to us. Without this data, core account functions simply cannot work. We also use your information to enforce platform rules as set out in the Terms and Conditions, including age verification and responsible gaming checks. Data used for these operational purposes is handled internally and is not shared with unrelated third parties.
Your account data and device information are used to monitor the platform for suspicious activity, including unauthorised login attempts, duplicate accounts, and fraudulent transactions. mvpph takes the security of Filipino players' accounts seriously and uses technical controls to detect and respond to threats in real time. If unusual activity is detected on your account, we may temporarily restrict access and contact you via the email or mobile number on file to verify your identity. Security-related data processing is a legitimate interest of mvpph and is carried out in accordance with applicable Philippine data privacy law. You can help protect your account by using a strong, unique password and not sharing your login credentials with anyone.
We may use your registered email address or mobile number to send you important account notifications, such as deposit confirmations, withdrawal updates, security alerts, and changes to these policies. Promotional communications, if any, will only be sent where you have not opted out and where permitted under Philippine data privacy regulations. You can manage your communication preferences by contacting support at [email protected] at any time. We do not send unsolicited bulk marketing messages, and we will never sell your contact information to third-party advertisers. Opting out of promotional messages does not affect your ability to receive essential account-related notifications.
mvpph does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent required for them to perform their specific function. All such service providers are required to handle your data securely and in accordance with applicable Philippine data privacy standards. In cases where we are legally obligated to disclose information to Philippine regulatory or law enforcement authorities, we will comply with such lawful requests. We will not share your data beyond what is described in this Privacy Policy without your explicit consent.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records and account history may be kept for a longer period where required by applicable financial regulations or for the purpose of resolving disputes. When data is no longer needed for any operational or legal purpose, it is securely deleted or anonymised. If you request account closure, we will begin the data retention review process and inform you of the expected timeline for deletion of your personal information. Anonymised or aggregated data that cannot be used to identify you individually may be retained indefinitely for platform analytics.
As a user of the mvpph platform and a resident of the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding your personal information. These rights include the right to be informed about what data we collect and why, the right to access a copy of your personal data held by us, the right to correct inaccurate information, and the right to request deletion of your data subject to our legal retention obligations. You may also object to certain types of data processing or withdraw consent where processing is based on consent. To exercise any of these rights, contact us at [email protected] with your full name and account details, and we will respond within the timeframe required by Philippine law.
The questions Filipino players ask most often about how their personal information is handled on the platform.
No. mvpph does not sell, rent, or share your personal data with third parties for their own commercial purposes. Your information is used solely to operate your account, process payments, maintain platform security, and comply with Philippine legal obligations. We share limited data only with trusted service providers who are contractually bound to handle it securely. If you have any concerns about how your data is being used, reach out to [email protected] at any time.
You can request a copy of the personal information held by mvpph by emailing [email protected] with your full name, registered email address, and the specific data you would like to access. We will verify your identity before releasing any information and will respond within the timeframe required under the Philippine Data Privacy Act of 2012. There is no fee for a standard access request. If you believe any of your data is inaccurate, you can also request a correction at the same time.
When you close your mvpph account, we will begin a data retention review. Personal data that is no longer needed for operational, legal, or regulatory purposes will be securely deleted or anonymised within a reasonable period. Certain records — particularly transaction history — may be retained for a longer period to satisfy Philippine financial regulations and to handle any post-closure dispute that may arise. We will inform you of the expected deletion timeline when you submit your account closure request. For full details on closing your account, contact [email protected].
Yes. Payment processing on the mvpph platform is handled through secure local Philippine payment channels. We do not store full banking credentials, full card numbers, or sensitive financial authentication details directly on our own servers. All data transmitted during a payment transaction is encrypted. Transaction reference data retained in your account history is used only for account management, dispute resolution, and compliance with Philippine financial regulations. If you have a specific concern about a transaction or payment record on your account, contact [email protected] with your transaction reference number.
Our support team is here to help with any data privacy queries, account questions, or anything else you need before or after signing up on mvpph.